Vicky Yanes has been a member of the Appelrouth, Farah & Co., P.A.’s team since 2004. Ms. Yanes initially joined the team as a receptionist during a brief hiatus from any management role by her own choice, however, within just a few months; she began utilizing her leadership skills to help run the office and quickly became the Firm’s office administrator. Her impressive background in customer service and management has been a great asset to the company ever since.
Ms. Yanes is responsible for organizing and supervising the multitude of administrative tasks that facilitate the smooth running of the Firm on a daily basis. In addition, she oversees the administrative staff in all aspects of the business and is the Firm’s go-to person.
A native of New York City, Ms. Yanes moved to South Florida at the age of 11. Ms. Yanes attended Miami Dade Community College and attained several credits and later took numerous courses in customer service and sales and marketing at the American Management Association. Prior to joining Appelrouth, Farah & Co., P.A. Ms. Yanes worked for TNT Worldwide Express as a regional sales and marketing manager and customer manager from 1993 to 2003. She also worked for DHL Worldwide Express for 10 years as a regional customer service specialist for Latin America and the Caribbean.